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FAQs

Genersys Frequently asked Questions.......


How many panels will I need?
As a general rule of thumb, one Genersys solar panel will provide enough energy to heat a 100 litre hot water cylinder

Will the system work at night?
No, the system only works in daylight. At some times of the year there is insufficient daylight and that is why your system has a fossil fuel back up that will cover your needs at these times.

Should I clean my panels if they get dirty?
I have noticed some bird droppings or dust or other dirt on the collector glass; should I wash them off?
There is no need to. They will not significantly impair performance and when it next rains they will be washed off.

Will the system work in very cold weather?
Yes, the system will work in much colder temperatures than we experience in this country. However, it will not work if the panel is covered in snow as this will prevent light striking the absorber plate. Some of our collectors are fitted to Alpine Hotels where really cold weather is experienced and they work perfectly in conditions of up to minus 30 degrees Celsius.

I am worried about the Glycol solution in the heat transfer pipe?
Glycol has to be used to prevent the pipe freezing in very cold weather. It is not dangerous – it is a type of anti freeze, but unlike normal anti-freeze it is classified in Europe and the USA as ‘edible’ and is safe for use in food. The Glycol is in a well engineered sealed system and will not leak into the domestic water supply.

Surely energy was used in order to make the collectors?
Yes it was but the energy used in manufacturing the system will be recovered after only two years use in this country (less in sunnier hotter countries).

It is not sunny everyday, will the Genersys System still work?
Although they work best in direct sunlight, very good performance will be given in the indirect light (or diffuse radiation) of a cloudy day.

Should I turn off the Genersys Solar System when I go away on holidays?
No -it is better to keep it on.

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Reduce your fuel bills and carbon footprint with
Genersys solar water heating for pools and homes.
solar energy
What we do?

Genersys technology converts light into heat. It is not necessary to have direct sunshine. Our panels will even work in sub zero extreme conditions.


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NQ Solar Solutions
20 Willing Drive
Nome , Queensland , 4816 Australia
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